DoorDash

Flagged · Avoid

America's dominant food delivery platform, connecting tens of millions of customers with restaurants through a gig-worker courier network, while extracting commissions high enough to threaten the viability of the independent restaurants it depends on.

Last updated May 11, 2026

Reasons to avoid

Issues span:LaborConsumer

A UC Berkeley Labor Center study published in May 2024 found that DoorDash delivery drivers averaged just $14 per hour in gross earnings before expenses, the lowest of any major gig platform studied. Outside California, the typical DoorDash delivery driver earned 40 cents per hour net after accounting for expenses like gas and vehicle wear, below the minimum wage in all five metro areas studied.laborcenter.berkeley.edu2024-05-20
DoorDash agreed in November 2025 to pay $18 million to settle a City of Chicago lawsuit alleging it hid fees by grouping them with taxes to imply they were government charges, marked up restaurant menu prices on its app without disclosure, and diverted customer tips to subsidize driver base pay rather than passing them directly to workers.axios.com2025-11-14
California Attorney General Rob Bonta fined DoorDash $375,000 in February 2024 after finding the company had sold customers' personal information, including names, home addresses, and transaction histories, to marketing co-ops without notice or the right to opt out, starting in 2018. Even after being notified of the violation in 2020, DoorDash could not locate or recover all of the data it had distributed to third parties.oag.ca.gov2024-02-21

Ethical alternatives

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