Fashion Nova
Flagged · AvoidHid hundreds of thousands of negative clothing reviews, pushed gift cards on customers owed refunds, and stands accused of locking out blind shoppers.
Last updated October 5, 2026
Reasons to avoid
Issues span:Human RightsConsumerLabor
Website shut out blind shoppers
The Department of Justice's Civil Rights Division filed a statement in February 2026 opposing a proposed settlement in a lawsuit accusing Fashion Nova of running a website that blind and low vision shoppers could not access. The DOJ argued the settlement would do little to actually fix Fashion Nova's site and mainly benefited the attorneys, leaving the underlying accessibility problem unresolved.Suppressed negative reviews for years
The FTC found that Fashion Nova suppressed hundreds of thousands of negative product reviews for years, automatically posting four and five star reviews while holding back lower ratings from ever appearing. Fashion Nova paid $4.2 million to settle the charges and was ordered to publish all customer reviews going forward.Issued gift cards instead of refunds
The Federal Trade Commission fined Fashion Nova $9.3 million for violating shipping rules, finding the company routinely failed to ship orders on time and did not give customers the option to cancel for a refund. Instead of refunding customers for merchandise it never shipped, Fashion Nova issued gift cards, which does not satisfy the legal refund requirement.Factories underpaid workers $2.77 hourly
A New York Times investigation found that Fashion Nova's clothing was produced in Los Angeles factories that owed workers $3.8 million in back wages, with some employees paid as little as $2.77 an hour. The findings were based on four years of U.S. Department of Labor investigations into contractors that manufactured for Fashion Nova.
Ethical alternatives
Fashion
ThredUp
Online consignment and thrift store for second-hand fashion at affordable prices.
👗 Second Hand♻️ Sustainable
Visit ThredUp →
Poshmark
Social marketplace for buying and selling new and used clothing, shoes, and accessories.
👗 Second Hand♻️ Circular Economy
Visit Poshmark →
Reformation
Sustainable fashion brand using eco-friendly materials and carbon-neutral shipping.
♻️ Sustainable
Visit Reformation →
Girlfriend Collective
Activewear and basics made from recycled materials in ethical factories with transparent supply chains.
♻️ Circular Economy
Visit Girlfriend Collective →
Local Thrift Stores
Find unique, affordable items and reduce waste by shopping second-hand.
📍 Local Business👗 Second Hand♻️ Circular Economy
Patagonia
Leader in sustainable outdoor clothing and environmental activism.
✅ B-Corp♻️ Sustainable
Visit Patagonia →
tentree
Certified B Corp making casual and outdoor apparel from organic cotton, hemp, Tencel, and recycled polyester.
✅ B-Corp
Visit tentree →
Depop
Buy and sell second-hand fashion directly from others.
♻️ Circular Economy👗 Second Hand
Visit Depop →
Quince
High-quality essentials at radically low prices. Cashmere, linen, and silk directly from factories.
Visit Quince →Common questions
- Is Fashion Nova ethical?
- A New York Times investigation found Fashion Nova's Los Angeles factories owed workers $3.8 million in back wages, with some paid as little as $2.77 an hour. The company has also been fined a combined $13.5 million by the FTC, once for violating shipping and refund rules and once for suppressing negative customer reviews.
- Why are people boycotting Fashion Nova?
- Wage theft in Fashion Nova's supply chain and a pattern of deceptive consumer practices are the most cited reasons. The FTC brought two separate enforcement actions against the company in recent years, one over unshipped orders and fake refunds and another over hidden negative reviews.
- What are the best ethical alternatives to Fashion Nova?
- ThredUp and Poshmark offer secondhand and resale fashion at similarly low prices without the labor concerns. Pact makes organic cotton basics, and Reformation and Girlfriend Collective offer trend-forward pieces made with sustainable materials.
Know of a documented reason we're missing?